Your new wood  bowl or utensil should last for years and generations with proper care. Wood is beautiful and natural but vulnerable to sudden humidity and temperature changes. The two (2) finishes available for wood creations require different care.

Items with a natural wood patina with little shine were finished with heat treated walnut oil. The heat inactivates walnut protein that can lead to nut allergies. These bowls/utensils will need to be re-oiled periodically (6-12 months) to maintain their patina and help prevent drying and cracking. Mahoney’s Utility Finish and Doctor’s Woodshop Walnut Finishing Oil are the only ones we recommend. These can be found online.

Items with gloss shine have been sealed with a lacquer and do not need to be oiled but only wiped out with damp cloth after usage. If damaged it can be sealed again with lacquer.

Walnut oil that is processed for wood items will penetrate, cure, and harden after a few weeks and will give protection for your heirloom. Walnut oil, vegetable oil, olive oil, and mineral oils bought at grocery stores or health food stores are not processed for wood and will not cure and harden and have the potential to sour and turn rancid if applied.

Stains: Whatever you put in your bowl may soak into the wood. Some berries (especially blue berries) and some salad dressings may leave a stain that will not come out but may develop the ‘character’ of the piece.

Washing: Wipe with damp cloth. Use a soft kitchen sponge with a small amount of mild dishwashing soap only if needed. Dry thoroughly with a kitchen cloth.

Storage: Wood items need to breathe and have fresh air. They can develop mold/mildew if they are sealed in a plastic bag or container. If necessary, you can consider a paper bag or cardboard box. Comments on this handout are individual opinions and suggestions based on experience and information from other woodturners.

Wood Care DO NOTS:

1.Put in dishwasher or refrigerator, oven, or microwave.

2.Use hot water for cleaning.

3.Place on window seal in direct sun.

4.Soak in water or leave standing water in bowl.

5.Leave in a hot vehicle or place.

We ship USPS Priority Mail Flat Rate based on the size and weight of your item. However, all orders over $100 ship free!

I stand behind each and every piece I make, and nothing goes out the door before meeting my standards of craftsmanship.

However, should something be amiss, returns and exchanges must take place within 30 days of purchase to receive a full refund or to make an exchange. The original item(s) must also be unused and in the same condition in which they were purchased.

To start the return or exchange process, please contact us by phone or email. To move forward with the return or exchange, we will require proof of purchase, which may be an order confirmation email, an order number, or a receipt.

REFUND POLICY

Once your return is received and inspected, we will send you an email to notify you that we have received your return and that the refund has either been approved or rejected.

If the return is approved, then your refund will be processed and a credit will automatically be applied to your original method of payment within 3 business days. Please allow at least 10 business days for the credit to show on your bank statement. There are certain situations where only partial refunds or store credit may be granted.

Godfrey Woodcraft cannot be held responsible for items that were delivered to an incorrect address provided by the customer.